FAQs

Frequently Asked Questions


Q- Do you sell directly to the general public? 

A- Yes, we sell our products directly to the customer. 

Q-  How long does it take to ship an order?

A- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 30 days to arrive at their destination but can take longer from time to time.

If more than 45 days have passed please email us at info@golfmole.com to review the status of your order. Refunds will be handled through email if necessary.

Q-  Is shipping free?

A-  Yes, shipping is free!

Q-  What is the minimum order quantity?  

A-  We do not have a minimum order quantity.

Q-  How do I track my order? 

A-  You can simply go to our Order Tracking Page and use your tracking number to track your package. 

 Q-  What is your refund policy?

A-  Our refund policy is stated in full here

Q-  How do I pay for my order.

A-  Once, we have completed the order we'll send you an invoice to be paid by Credit Card or Paypal.  Once the order has been paid in full,  we will ship the order.